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As a product manager and a business analyst I have struggled for many years with juggling different concepts, techniques and methodologies relevant to my job Let’s just list a couple of...
The path to building innovative solutions lies in the art of story mapping. Many of us are familiar with the traditional user story format: 'As a..., I want to..., so that I can...'...
In today's dynamic business environment, understanding and meeting customer needs is more critical than ever. The framework called 'Jobs to Be Done' (JTBD), first coined in the early 1990’s...
What is Universal Process Notation?
Universal Process Notation is the simplest and at the same time most robust diagramming notation for capturing a wide range of flows, from business processes,...
In business analysis, flowcharts are the standard method of uncovering and capturing workflows. We use them for mapping business processes, user journeys, automation logic and many more. And yet,...
